Gaming can be both entertaining and profitable, but you can’t always win. Losing is part of the game and you have to be prepared for it. Therefore you should play responsibly, and not risk money that you can’t afford to lose. Gaming can also be addictive and can easily make you lose perspective of time and money. At Vera&John, we want all your gaming experiences to be as positive as possible and give you the means to control your game play.
We want to give you the opportunity to set your own gaming limits, budgets, and boundaries. That’s why we are working with the Global Gambling Guidance Group (G4), which certifies Internet gaming sites just for this purpose. Together we provide you with tools to prevent unhealthy gaming behaviour and enable you to play responsibly.
You can restrict your access at any time directly from Gaming Limits, pick a timeframe from 7 days to six months, or more.
If you think you may have a problem, please refer to our Responsible Gaming Partners listed under Independent Organisation for professional help.
Are you worried about your children having access to this site? If you as an adult share your computer with under-aged individuals, always make sure that access to usernames, passwords, and banking-details is prevented. There is also software you can use for this purpose. Two examples are: NetNanny and Cyber Patrol. If you need additional help you can always e-mail us at support.
It is illegal for anyone under the age of 18 to open an account and/or to gamble with Vera&John.
The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received.
Here you will find contact information to organisations that can help gamblers, people with a gambling addiction, and their family and friends.
Helpline: (+44) 0845 6000133
UK Freephone: (+44) 0808 8020 133
Gamcare forum: www.gamcare.org.uk/forum
Face to face counseling available for 16+ in England, Scotland and Wales.
One-in-one chat available with support advisers.
Online meetings: Sundays between 8 pm and 9 pm.
Midlands and Head office: 01384 241292
South East: (+44) 20 8778 3331