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Vera&John's Loyalty program

At Vera&John you are rewarded for pretty much everything you do on the site. This reward comes in the form of coins that you can use to purchase items in our shop. You can view how many coins you have on your My Casino page.

As you collect coins, you will also climb to new user levels – the more coins you collect, the higher the level you will reach. It’s as simple as that!

You may be wondering what exactly it is that you have to do to earn these coins, so we have put together a rewards list for you. The one-time activities are things that you can only do once, while the ongoing activities will give you coins continuously. There are however limits to how many times you can get coins for an activity per hour, day and month.





pick your own

bonuses and Bonus Spins

in the shop

One-time activities

The one-time activities are things that you can only do once. But it’s still a good way to earn some coins!

Activity Coins per action
Register an account 5 coins
Change display name 25 coins
First deposit 50 coins
Second deposit 25 coins
Third deposit 50 coins
Ongoing activities

Ongoing activites will give you coins continuously. There are, however, limits to how many times you can get coins for an activity per hour, day and month.

Hourly limits refresh on the… well, on the hour. Daily limits are refreshed after 01:00 CET, and Monthly limits are refreshed at 01:01 CET on the first of every new month!

Kindly note that our Refer a Friend program is currently unavailable. Don't worry! There are plenty of other ways to earn a great big stack of coins:

Activity Coins per action Hourly limit (# of) Daily limit Monthly limit
Log in 10 coins 1 1 31
Rate a game 5 coins 2 2 10
Play a game with cash 1 coin 25 30 800
Play a game for the first time 10 coins 4 5 10
Small deposit ($10 - $49.9) 10 coins 2 3 30
Medium deposit ($50 - $199.9) 100 coins 2 10 30
Large deposit ($200 ...) 300 coins 3 16 66
The shop

The V&J Shop is the place where you can spend all those lovely coins you've earned for being active on the site. The shop offers different types of Bonuses, Bonus Spins and Spin Credits at fabulous prices- you might even catch a sale or two if you're lucky!

Our coins are the only valid currency accepted in the Vera&John shop. You only get them for being active on the site, so you'd better get spinning!


The badges are a representation of your career in our rewards program. You start out as a visitor, and when you reach new member levels, you will also unlock new badges. These badges all relate to different positions in our virtual casino. Your final goal is to build your very own casino empire.

Badges are not just shiny objects that prove your ranking. Every badge will also give you a little extra treat. If you hover over a badge with your mouse you will see at what level the badge will be unlocked.


Whenever you earn a new badge, a new avatar connected to that career step will also be unlocked. We will automatically change your avatar once it’s unlocked.

Tournament awards

1st place

2nd place

3rd place

If you haven't seen our tournaments yet, you don't know what you're missing! Here at Vera&John we've always got some tournament madness going down, and the awards section is where we display all the trophies you'll earn for participating. Click on your awards and you can scroll through an entire library of all the tournaments you've participated in and how much you've won!

One of the great things about our tournaments is that everyone gets a trophy for participating. Just between you and me though, the 1st, 2nd, and 3rd place trophies are definitely the coolest.


Achievements are tokens that you receive for completing certain goals on the site. This could include playing a certain number of different games, winning a certain amount on a game, or just logging in every once in a while. You can hover over an achievement to see what’s required to complete it.





Why do I stop getting coins for certain activities after a while?

There are limitations for how many times you can be rewarded for each activity, per month, day, and hour. Don't worry, because limits refresh on the dot every hour, after 01:00 CET every day, and at 01:01 CET on the first of every month! To advance past Level 1 in the Rewards Program, a player is required to have made a monetary deposit.

How do I receive rewards?

Rewards can be released along the membership progression. Possible rewards may be found in the shop.

I’ve unlocked a badge. Where’s my reward?

We will send you an email when your reward is available.. Sometimes this happens instantly and sometimes the reward is sent the day after you have unlocked the badge.

I bought a Bonus Cup in the shop without making a deposit. How can I access my bonus later on?

The Bonus Cup will be saved on your account so that the next time you make a deposit you will get any bonus that you have previously purchased, but not yet used.

I have a Bonus Cup, why can’t I use it?

Some Bonus Cups may have deposit requirements. If these requirements are not fulfilled; the Bonus Cup will be left unused for your next deposit.

How can I use my coins?

Coins can only be spent in the shop. Available options are unlocked for your purchase.

I had more coins yesterday. Did I lose some of them?

You may have used them to purchase some shop treats. Don't worry, we never remove coins from an active account unless they're spent in the shop.

How long do my coins last?

As long as you're using your Vera&John account regularly, your coins will be ready and waiting for you! However, accounts which have been inactive for more than 180 days will automatically lose their coin balances.


Contact us


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Customer Support When You Need It

If you’ve ever got a question or query then make sure you get in touch with our friendly customer support team. And we’ve made it super easy for you to get in touch. You can call, email or use our live chat feature to speak to a customer support rep. We pride ourselves in fast turnaround times, and you can find our opening hours on the ‘Contact Us’ page.

UK Online Casino

Vera&John is an Internet casino that is regulated by UK Gambling Commission. Thanks to our UK casino license, you can play casino games with confidence.

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